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Privacy Policy

Last updated: April 3, 2026

Links 592 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Links 592 Driver and Links 592 Rider mobile applications (the "Apps").

Information We Collect

Personal Information

  • Name, phone number, email address
  • Profile photo (optional)
  • Government ID (drivers only - for verification purposes)
  • Vehicle documents (drivers only)

Location Data

  • Real-time GPS location (only during active trips)
  • Pickup and destination addresses
  • Trip route history

Usage Data

  • Trip history and frequency
  • App interactions and preferences
  • Device information (model, OS version)
  • Crash reports and performance data

Payment Data

  • Subscription payment records
  • Transaction history
  • Payment method information (processed securely through third-party payment processors)

Communications

  • In-app messages with drivers/riders
  • Support conversations
  • Push notification preferences

How We Use Your Information

  • Match riders with nearby drivers
  • Provide navigation and routing services
  • Process subscription payments
  • Monitor safety and security
  • Provide customer support
  • Improve our platform and services
  • Comply with legal obligations

How We Share Your Information

We share your information only in the following circumstances:

  • For Trip Coordination: Driver and rider details are shared with each other to facilitate trip coordination and communication
  • Emergency Situations: When the SOS button is activated, we may notify emergency contacts and share location data with emergency services
  • Payment Processors: We share payment information with secure third-party payment processors to handle subscription transactions
  • Legal Requirements: We may disclose information when required by law, court order, or government regulation

We never sell your personal information to third parties.

Data Retention

  • Active account data is retained while your account is active
  • Trip history is kept for 2 years for record-keeping and safety purposes
  • Location data is deleted after 90 days, except for safety records which may be retained longer
  • You can request deletion of your data at any time by contacting us at support@links592.gy

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your data - learn more about account deletion
  • Opt-out of certain data collection practices
  • Export your data

To exercise these rights, please contact us at support@links592.gy or visit our account deletion page to request account deletion.

Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit using HTTPS/TLS
  • Secure storage of sensitive information
  • Regular security audits and updates
  • Access controls and authentication

Children's Privacy

Our Apps are not intended for users under the age of 17. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: